Legal

Terms and Conditions for Business Customers

China Telecom (Europe) Ltd.

  • General Terms and Conditions
  • Terms and Conditions of ICT Services
  • Terms and Conditions for Arrangement Services
  • DORA Addendum
  • Services Terms for A2P SMS Service
  • CTE Terms and Conditions of Purchase

China Telecom (Deutschland) GmbH

  • General Terms and Conditions
  • Terms and Conditions of ICT Services
  • Terms and Conditions for Arrangement Services
  • DORA Addendum
  • Services Terms for A2P SMS Service
  • CTE Terms and Conditions of Purchase

China Telecom (France) Ltd.

  • General Terms and Conditions
  • Terms and Conditions of ICT Services
  • Terms and Conditions for Arrangement Services
  • DORA Addendum
  • Services Terms for A2P SMS Service
  • CTE Terms and Conditions of Purchase

China Telecom (Europe) Limited in Hungary 

  • General Terms and Conditions (2020)
  • General Terms and Conditions (2022)
  • General Terms and Conditions (2025)
  • China Telecom (Europe) Limited Magyarországi Fióktelepe

China Telecom Turkey

  • General Terms and Conditions in English
  • General Terms and Conditions in Turkish

Legal Documentation

  • Service documentation
  • Czech Republic

Specifikace ElKom

Service Specification

View >

  • Service documentation
  • Czech Republic

Rámcová smlouva

Framework agreement

View >

  • Service documentation
  • Czech Republic

Formulář výpovědi smlouvy

Termination of the Contract

View >

  • Service documentation
  • Czech Republic

Formulář odstoupení od smlouvy

Withdrawal from the contract

View >

  • Service documentation
  • Czech Republic

Formulář na změnu smlouvy

Request for a change in the service provided for the Czech Republic

View >

  • CSR

2020 Corporate Social Responsibility (CSR) Report

View >

  • CSR

2019 Corporate Social Responsibility (CSR) Report

View >

  • T&C
  • Austria

Anzeige CTD for Austrian Customers

See the Terms and Conditions for China Telecom Turkey

View >

  • T&C
  • Austria

CTD General Terms and Conditions for Austrian Customers

View >

  • Modern Slavery Statement

CTE Modern Slavery Statement 2020

See the full statement on how China Telecom (Europe) Ltd. has implemented Anti-Slavery Policy for our operations and supply chain.

View >

  • Tax

CTE Tax Strategy

See the tax strategy and objectives for the UK operations of China Telecom (Europe) Ltd.

View >

  • Modern Slavery Statement

CTE Modern Slavery Statement 2019

See the full statement on how China Telecom (Europe) Ltd. has implemented Anti-Slavery Policy for our operations and supply chain.

View >